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ISO 13485 · Basic · 14 min lesson

Quality vocabulary and the regulatory map: ISO 13485, MDR, QMSR and MDSAP in one view

ISO 13485:2016 clauses 4.1.1, 4.2.4, 7.2.1, 8.2.2 and 8.5, MDR 2017/745 Articles 8 and 10(9), 21 CFR Part 820 (QMSR), MDSAP

What you will learn

Key takeaways

Free practice question

Halden's complaint file for a pump that stopped delivering therapy says: 'Pump replaced for the customer. Closed.' No cause is recorded and the same fault appeared in two other complaints last month.

Which term describes what was done, and what is missing?

A correction of the single unit; investigation of the cause and corrective action under clause 8.5.2 are missing.

Correct. Replacing the pump fixes one item, while clause 8.5.2 requires action to eliminate the cause and prevent recurrence.

A full corrective action, so the file is complete.

Not quite. Clause 8.5.2 requires cause investigation and effectiveness review, which a replacement alone does not provide.

A design validation under clause 7.3.7.

Not quite. Design validation under clause 7.3.7 concerns user needs and intended use, which replacing a single unit does not address.

A preventive action under clause 8.5.3.

Not quite. Preventive action under clause 8.5.3 addresses potential problems, and this fault has already occurred more than once.

Key terms

Official sources

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The full lesson has narrated slides, more scenario questions with explained answers and a simulation.

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Illustrative example. Educational only, not legal advice.