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EU MDR · Medium · 13 min lesson

PMCF, serious incident reporting, field safety corrective actions and timelines

EU MDR 2017/745 Articles 87 and 89, Annex XIV Part B, Annex III, MDCG 2020-7, MDCG 2023-3

What you will learn

Key takeaways

Free practice question

On 4 March an Aerovance field engineer learns that a patient on a home ventilator died after a battery alarm and failure. The email reaches the complaint handler on 11 March, who opens the case. A death is suspected and a link is reasonably possible.

By what date must the report be filed, and what is the process gap?

Due 21 March, counted from entry in the system; no gap.

Not quite. Article 87 runs from awareness, not from the date a complaint was entered in the system, so this date is too late.

Due 14 March, counted from 4 March awareness; the gap is that field staff information was not routed immediately.

Correct. Article 87(5) gives ten days from awareness for a death, and the engineer's receipt on 4 March is the conservative start.

Due 19 March, using the 15 day period.

Not quite. Fifteen days applies under Article 87(3) to other serious incidents, while a death falls under the ten day period.

Due 6 March, using the 2 day period.

Not quite. Two days under Article 87(4) is for a serious public health threat, which a single death does not automatically constitute.

Key terms

Official sources

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The full lesson has narrated slides, more scenario questions with explained answers and a simulation.

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Illustrative example. Educational only, not legal advice.